TERMS AND CONDITIONS

This is part of your agreement when joining/taking part in STAGE GEMS classes. 

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• STAGE GEMS PERFORMING ARTS accepts no responsibility for loss or damage of personal belongings while on the premises.

• STAGE GEMS PERFORMING ARTS accepts no liability for any injuries sustained whilst participating in a class or on the premises.

• STAGE GEMS PERFROMING ARTS staff must be notified straight away of any changes to the information provided on your child's registration form.

 

Staff/teachers •All staff, including cover teachers (who may be brought in at short notice), are qualified, experienced and DBS checked. Volunteer class assistants and trainees on placements are all DBS checked.

Toilet breaks will be supervised by either a member of staff or class facilitator and students will always be supervised whilst on site.

 

BEHAVIOUR•  Racist, sexist and other offensive language and behavior is not tolerated,. Behavior of staff, parents and students must always follow our code-of-conduct. 

 

NEW CLASSES• If a child is new or particularly unconfident, parents/guardians may be allowed to sit in during the first ten minutes of one class at the Stage Door Teams discretion).

 

FOOD/DRINK • Chewing gum/ fizzy drinks are strictly forbidden on the premises.  Children can bring a quick, light snack during our classes. If attending school holiday clubs packed lunches can be brought with them. 

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UNIFORM• This is basic but essential and gives the students a sense of belonging, a sense of ritual and sense of dressing for something important – their class. Appropriate clothing for classes is necessary for health and safety and child protection: Wearing the correct STAGE GEMS clothing gives a sense of belonging, allowing all to feel equal, healthy and safe.

 

• All t-shirts, shoes and bags must be clearly labelled – lost property is donated to charity at the end of every term.

• Strictly no jewelry – no earrings (earrings are very unsafe during physical activity).

• Hair must be tied back from the face for all classes.

 

ATTENDENCE • Children must arrive and be collected promptly. It is very important that children arrive in time for their classes, preferably 5 minutes before the start. This allows the group time to settle from the moment the class starts. Children arriving after 15 minutes may be refused admission, as this may disrupt the professional attitude to classes we aim to foster.

Where possible STAGE GEMS will aim to let people know of any changes in venue or class time at least one week ahead of schedule.

 

ABSENCE  • Any child missing for more than two classes per term without reason may not be able to take part in future classes. Class numbers are limited to 15 children per class, and many classes have  waiting lists, so good attendance and commitment to the classes is essential.

 

Illness/Injury • Parents are not to allow their child to attend STAGE GEMS if they are feeling unwell or have a known injury which would prevent a student from fully taking part. This includes presenting any contagious illness including (but not limited to): Chicken Pox, Head Lice, Common Cold, Flu and, as of March 2020, symptoms of COVID-19. COVID-19: Parents are expected to follow government advice in relation to when to self-isolate. Refunds will only be given in the event of illness or injury preventing attendance at classes for a sustained period of time and this decision will be made due to the circumstance of the case.

 

NEW JOINERS • STAGE GEMS offers a FREE first class, this is a chance for children to take part in a class before they commit. All classes after this FREE class must be paid upfront. New students may join classes during the term subject to availability. If there are no spaces in a specific class, then STAGE GEMS will aim to provide an alternative option where possible.

 

WAITING LIST • If the class you want to join is full you will be added to a waiting list, children on the waiting list will be contacted in order of the list if a space becomes available.

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PAYMENTS• All payments are to be made termly.

Failure to make payment before term starts may result in no place being available. 

If payment is late STAGE GEMS will add a  £4 admin fee to your late payment. STAGE GEMS reserves the right to withhold services.  Every attempt will be made not to discuss monies owed, although in extreme circumstances (especially when children arrive with outstanding fees owed.) children may be turned away.

 

CANCELLATION• If your child is no longer attending a weeks notice must be given via email or text.  Occasionally some classes may be cancelled due to circumstances beyond STAGE GEMS control.. STAGE GEMS will contact paid customers and will either offer an online class option, in very rare cases of a cancellation, a full refund will be given. If a single class does not take place due to circumstances beyond our control, STAGE GEMS will view this class as postponed and will reschedule.

 

LOCALISED LOCKDOWNS and PANDEMICS• If STAGE GEMS cannot deliver classes due to force majeure or government directive, we shall implement online classes via Zoom as a replacement. No refunds will be offered. If the student is unwell and cannot take part, this will be classed as missed session and as per the below, no refund will be made, 

 

REFUNDS • STAGE GEMS cannot offer a refund if you do not attend paid classes. A full refund will be given if the chosen workshop date/course is fully booked on receipt of payment.

 

NEW STUDENTS ONLY: The first class is FREE, if your child decides not to attend after their FREE class then can you please notify STAGE GEMS, as we do have a waiting list.